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What is QIPDesk and who can use it?

An overview of the QIPDesk Quality Improvement Plan module — what it covers (self-assessment, NQS, goals, reports), that it is an optional add-on, and which roles can access it.

Short answer

QIPDesk is the Quality Improvement Plan module of The Desktop. It lets a service self-assess against the National Regulations and the National Quality Standard (NQS), set improvement goals, gather parent feedback, and generate a formal QIP report for submission and for ACECQA Assessment and Rating preparation.

Who this applies to

QIPDesk is an optional add-on module, so your service must have it activated to see it. Once active:

  • Service Admin and Service Manager have full access to complete the QIP.

  • Team Members have read-only access to most QIPDesk sections, so they can stay informed but cannot edit.

  • Head Office users (Super Admin, Admin Deputy, Area Manager) see an aggregate "QIP – All Services" view for monitoring, not a single service's editable QIP.

What QIPDesk includes

  • QIP Overview — a summary dashboard of compliance and quality status.

  • Service Details Report — a 10-section form capturing required service information.

  • Laws and Regulations — a compliance self-assessment against the National Regulations.

  • National Quality Standard (NQS) — key practices self-assessment across the 7 Quality Areas.

  • QIP Goals and Action Plans — improvement goals and corrective actions, including parent feedback.

  • QIP Reports — downloadable PDFs, including the Complete QIP Report.

What QIPDesk is not

  • QIPDesk is not a policy document tool — that is PolicyDesk.

  • QIPDesk is not a training or course tool — that is the LMS.

  • QIPDesk does not submit your QIP electronically to ACECQA or the regulatory authority. You download the report and submit it yourself.

Key terms

NQS: the National Quality Standard — 7 Quality Areas used to assess education and care services.

Quality Area (QA): one of the 7 areas of the NQS, numbered QA1 to QA7.

Assessment and Rating: the ACECQA process of assessing a service against the NQS.

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