If your membership has been migrated to our new platform, you'll be moved across automatically the first time you log in successfully.
How to sign in
Existing members can sign in using the same email and password they've always used, via the new platform: https://auth.thedesktop.com.au/login
Forgotten your password?
No problem — click "I Forgot My Password" on the login screen and follow the prompts to set a new one.
Trouble logging in or resetting your password?
If you're redirected to the new platform but still can't log in or reset your password, this is usually because a different email address was used as your primary login when your accounts and subscriptions were combined.
If this happens to you:
Check for any previous emails from us about your account migration — these will confirm which email address is linked to your login.
Try logging in (or resetting your password) using that email address instead.
If you're still having trouble, reach out to our support team and we'll help you get back into your account.